Communications Manager

Communication Strategy:

• Develop and execute a comprehensive communication strategy that conveys the company’s goals and values, fostering excitement among team members while maintaining StackAdapt culture, supporting change management, and enhancing community awareness, and leadership alignment. 
• Create and maintain a consistent, clear, organizational voice and timely messaging.
• Build relationships and liaise with the Director+ community to increase transparency within our global team member base. Think “Do good things, then tell people about it.”
• Support external communications strategy, including press and awards.
• Partner with social media team to create strong brand evangelists internally and externally, ultimately driving more reach and expansion of the StackAdapt brand. 

Content Creation:

• Identify, write, and edit a broad range of executive-level communications for internal audiences covering company business updates, news, and “need to know” information.
• Collaborate with the People, Marketing, Sales Enablement and Operations teams to assist and maintain alignment between internal and external messaging. 
• Coordinate and communicate a master digest or central schedule of key events, deadlines, and changes at depth, leadership, and company levels to ensure alignment and awareness (e.g., company all hands, LT Offsites, quarter-end activities, project releases, blackout windows, Performance Reviews, Employee Surveys, etc).
• Identify all relevant company communication channels (e.g., email, Slack, intranet) and determine the most effective ones to ensure widespread reach.
• Support Executive leadership team in cascading vision, goals, and OKRs to the broader team.
• Curate and maintain content in applicable sources to ensure validity and accuracy over time.
• Develop and implement crisis communication plans and serve as the organization's spokesperson during crises or emergencies.

Change Management:

• Promote and facilitate change management company-wide, ensuring impact of applicable changes is well-planned and clearly executed to impacted team members.
• Identify potential challenges, resistance, and obstacles to change and develop strategies to address them.

• Minimum 3-5 years experience in a corporate communications, change management leadership role.
• Bachelor's degree or higher in Business Administration, English, Creative Writing, International Business, Management, or a related field.
• Proven ability to work with executive and senior leadership, demonstrating excellent negotiation, persuasion, and presentation skills.
•  Excellent written and verbal communication skills, thriving in a dynamic, fast-paced, fully remote high-growth environment.
• You can “see the big picture” to bring structure and clarity to ambiguous situations.
• Experience across a broad range of business environments and must possess strong business acumen.
• Track record of employing change management methodologies and best practices that demonstrate value.