Client Service Executive at Reputable Company

A reputable and full-service integrated marketing communications company with a solid backbone persons for the following vacancy: Client Service Executive



Purpose of the job



• The purpose of this role is to plan, organize, contribute to and develop integrated marketing & social media campaigns to promote the company's products and services

• The job holder will generate 360 business for the company through marketing of the products and services of the group.

• The job is based on setting up a strategy to find new prospects and sales leads and converting them into paid users of customers



Key Responsibilities and duties



• Manage the entire sales cycle from finding a client to securing a deal

• Unearth new sales opportunities through networking and turn them into long-tern partnerships

• Prepare and deliver appropriate presentations on products and services of the company in pursuit of new business

• Maintain knowledge on company's products and services to prospective clients

• Collaborate with team on experiential and awareness creation projects, social media campaigns and content creation

• Negotiate, close all sales deals and handle complaints or objections from clients

• Provide professional after-sales support to maximize customer loyalist and remain in regular contact with your client to understand and meet their needs

• Respond to complaints and resolve issues to the customer's satisfaction and to maintain the company's reputation

• Negotiate agreements and keep record of sales and data

• Conduct market research to identify selling possibilities and evaluate customer needs

• Actively seek out new sales opportunities through code calling, networking and social media (often as part of a wider sales and marketing programme)



Qualification Required & Experience



• Degree in marketing, business administration with approximately 3 to 5 years experience agency experience preferred.

• Proven experience as marketing executive or similar role

• Should possess a minimum of 3 years post qualification experience

• Good understanding of market research techniques, data analysis and statistics methods

• Thorough knowledge of strategic planning principles and marketing best practices

• Proficient in MS Office and marketing software, familiarity with social media and web analytics



Location: Accra