Client Service Executive
Print Innovation
Customer Service & Support
Advertising, Media & Communications
GHS
Confidential
Easy Apply
New
1 week ago
Job Summary
We are looking to employ an experienced client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company products where possible.
- Minimum Qualification : Diploma
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
Key Responsibilities:
- Welcome customers and guests in a warm and friendly manner.
- Know all essential aspects of the business and respond to clients request accordingly.
- Ascertain their purchasing needs.
- Assist customers in a friendly, proactive and efficient manner with appropriate follow- ups as necessary.
- Direct customer needs to the right department for job execution.
- Review and record customer information.
- Work collaboratively with other staff, managers and resources to satisfy clients’ needs.
- Respond to customer inquiries and requests in a timely, friendly and efficient manner.
- Follow up on existing clients and attract new ones.
- Always keep the reception area clean and tidy.
Requirements:
- Minimum of a diploma is required
- Minimum of two (2) years working experience in marketing
- Must have good communication skills
- Knowledge of social media marketing would be a plus
Location: Asylum Down
Salary Range: Ghc 1000.00 - Ghc 1500.00
Kindly Note: Cv should be sent to Email: print.recruit22@gmail.com
Employment Type: Full Time
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