Cashier Supervisor

Responsibilities:

Supervision of Cashiers:

• Oversee the daily activities of the cashier team, ensuring adherence to strict security protocols and cash handling procedures.
• Assign tasks to cashiers, both CIT and Sitting, monitoring performance to ensure efficiency and accuracy.
• Train and mentor cashiers on secure procedures for handling cash and valuables, ensuring alignment with company policies and standards.

Cash Handling and Reconciliation:

• Supervise the counting, recording, and reconciliation of cash collected and distributed to clients.
• Ensure detailed documentation and accounting of all cash transactions.
• Reconcile discrepancies, investigate shortages or overages, and implement corrective actions where needed.
• Oversee deposit preparations and ensure the timely transfer of funds to designated locations (e.g., banks or vaults).

Security and Compliance:

• Enforce strict compliance with the company’s security policies, internal controls, and legal requirements for cash handling.
• Maintain a secure cash office environment, protecting both employees and assets.
• Ensure all security protocols are strictly adhered to, including the use of safes, surveillance cameras, and procedures for managing large cash transactions
• Conduct regular audits of cash handling processes to identify risks and maintain internal control standards.

Customer and Client Relations:

• Serve as the primary point of contact for clients regarding cash-related matters, promptly addressing any issues or discrepancies.
• Deliver cash services in a timely and professional manner to meet client expectations.
• Address client inquiries or concerns about cash transactions with professionalism and efficiency.

Reporting and Documentation:

• Prepare daily, weekly, and monthly cash transaction reports, including income, expenses, and any discrepancies.
• Maintain accurate and up-to-date records of all cash receipts, payments, and reconciliations.
• Report any irregularities or security concerns promptly to management.

Team Coordination and Training:

• Coordinate with the CIT team for the safe and efficient execution of cash deliveries and pickups.
• Organize regular training sessions to keep cashier teams compliant with security protocols and cash handling practices.
• Conduct performance evaluations, providing constructive feedback to team members for growth and recognition.

Auditing and Compliance Monitoring:

• Conduct spot checks and internal audits to verify cash counts and reconciliations.
• Collaborate closely with finance and audit teams to uphold internal controls and reporting standards.
• Ensure compliance with Anti-Money Laundering (AML) regulations and company policies on cash transactions.

Qualifications:

Education:

• Diploma or degree in accounting, finance, business administration, or a related field is preferred.

Experience:

• Minimum of 10 years of practical experience in cashiering and supervision, with an unblemished record.
• Prior experience in cash-handling roles, preferably within a security or financial services environment.

Skills and Abilities:

• Strong leadership and supervisory skills for managing both CIT and Sitting Cashiers.
• Exceptional attention to detail and accuracy in cash handling and reconciliation.
• Solid understanding of cash handling security protocols.
• Strong problem-solving skills to address cash discrepancies and resolve client issues.
• Ability to work well under pressure, especially when managing large cash amounts.
• Excellent communication and interpersonal skills for interactions with clients and team members.
• Proficiency in accounting software and financial management basics.

Additional Requirements:

• In-depth knowledge of cash handling security measures and experience in high-risk environments.
• High level of discretion and confidentiality in handling cash transactions.
• Clean criminal record and the ability to pass a thorough background check.
• Flexibility to work varying hours, including weekends and holidays, as needed.

Location: Skones Security

Employment Type: Full Time

Salary Range: Atttractive