Cashier

Key Responsibilities:

Cash Handling

• Process payments from customers efficiently and accurately using cash, credit cards, or mobile payments.
• Issue receipts, refunds, or exchanges in accordance with company policies.
• Count cash in the register at the beginning and end of shifts to ensure amounts are accurate and reconcile discrepancies, if any.
• Safeguard cash, ensuring it is stored securely in registers and/or safes.

Customer Service

• Greet and assist customers with inquiries in a polite and professional manner.
• Provide information about products, services, or promotions to customers as needed.
• Resolve customer complaints or escalate issues to the manager if required.

Transaction Recording

• Accurately record all transactions in the Point of Sale (POS) system.
• Maintain proper records of sales, refunds, or discounts.
• Generate and print daily transaction reports at the end of each shift.

Inventory Support

• Assist in monitoring and managing stock levels to avoid shortages.
• Report any discrepancies between sales records and inventory.
• Support periodic inventory checks and audits.

Compliance and Policies

• Adhere to company policies, procedures, and standards for cash handling and customer service.
• Maintain confidentiality regarding customer information and transactions.
• Follow safety procedures to prevent loss, theft, or fraud.

Qualifications and Skills

Educational Requirements

• High school diploma or equivalent (required).
• Diploma or certification in accounting, finance, or a related field (preferred).

Experience

• Minimum of 2years experience in cash handling, retail, or customer service roles.
• Familiarity with Point of Sale (POS) systems and other relevant software.

Key Skills

• Strong numerical and cash-handling skills.
• Excellent customer service and communication abilities.
• Attention to detail and accuracy in transaction recording.
• Ability to work independently and under pressure in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, Word) or equivalent tools.

Working Conditions

• Standing for extended periods during shifts.
• May involve evening, weekend, or holiday work.
• Working in a busy food and beverage environment.
• Performance Metrics
• Accuracy in cash handling and transaction recording.
• Customer satisfaction scores.
• Adherence to company policies and procedures.

Salary Range: Attractive

Employment Type: Full-time

Location: (Damango)