Business Manager

Responsibilities:

Keys to success

Own and manage operational efficiency by ensuring:

• All projects are properly and promptly captured in traffic.
• All projects are initiated with an appropriate client approved brief.
• All cost estimates and preform as are properly and promptly prepared and approved ahead of execution.
• All project tasks are properly and promptly assigned to team members for execution.
• All projects are monitored to ensure timely delivery and, when necessary, rescheduled with client consent to avoid client outrage.
• All projects are delivered to excellent client feedback (delight and not just satisfy) and within budget.
• All project related records are filled appropriately and on time

Own and manage all commercial issues related to accounts brought in by team responsible for customer acquisition by ensuring:

• Invoices are prepared and delivered on time.
• Receivables do not age beyond 10 days after project delivery (Except in instances where a different payment plan is approved by the MD prior to project execution).
• Revenue and gross profit targets (excluding those dependent on yet to be acquired customers) are met on time.
• Create, own & implement inexpensive but efficient activities to support customer retention efforts (out of sight = out of mind)
• Track client birthdays and send out customized birthday cards and gifts.
• Send out a curated gifts for end of year/new year, etc.

Own and manage additional HR/ Administrative responsibilities like:

• Creating and managing leave schedules.
• Hosting guests invited for quartley talks (office setups refreshments, etc.),
• Managing employee retreats, off-site meetings etc

Assessment for role:

Knowledge

• At least a bachelor’s degree from a reputable university, preferably with focus on a math-based and/or behavioral-based program

Skills

• Ability to organize and compute data in Excel.
• Operational effectiveness as well as an ability to work across multiple departments and juggle numerous projects simultaneously on intense deadlines.
• Ability to read what client isn’t saying verbally or in written form.
• Ability to tell when a project needs to be reset.

Attributes

• Warm, likeable, empathetic and easy to relate with.
• Excited about meeting new people and building new relationships.
• Organized with an eye for detail.
• Proactive - seeks out information and gets ahead of questions and requests.
• Fast learner.

Experience

• Minimum of 4years experience in a project management role that also required relationship management.
• Experience in the advertising/ marketing industry will be an added advantage but not a requirement.

COMPENSATION

• Defined health cover for successful candidate and 1 other member of his/her nuclear family (husband, wife or child)
• Net Income – To be discussed.
• Bonuses (Performance Based Rewards).

Kindly Note : All interested applicants should send their cvs to: pplrecruit@outlook.com

Location: Accra

Employment Type: Full Time