Business Development Representative

Key Areas of Responsibilities:

• Transforms Marketing Qualified Leads to Sales Opportunities, by cultivating and educating prospective buyers on the value of the Genesys solution to meet their specific business needs.
• Becomes a trusted advisor to prospects and customers through inbound and outbound efforts, nurturing relationships and working with them until they are ready to progress in the sales cycle – provide information, discuss the product, do high-level demonstrations, and convey value.
• Schedules and facilitates intro meetings w/potential buyers and expand on key buying persons and units in strategic accounts.
• Positions Genesys as a global provider of software and services for communications, collaboration, and customer engagement.
• Responsible for achieving aggressive quarterly targets, KPIs, and meeting SLAs around conversion rates, speed to lead, and qualification criteria.
• Develops an advanced understanding of target personas, pain points, key metrics, and Genesys product features and functionality.

Desired Qualifications & Skills:

• Outbound prospecting/inside sales experience preferably within IT / Cloud solutions
• Experience working with Salesforce.com or other CRM platforms
• Excellent written and verbal communication, interpersonal, organizational, and telephone skills
• Ability to effectively manage time, prioritize tasks, and work within deadlines with little supervision
• Ability to analyze business opportunities and read situations well
• Ability to gather and use data to inform decision-making and persuade others
• Ability to develop compelling strategies that deliver results with a strong attention to detail
• Experience and deep understanding of front-line business development
• A good technical aptitude and genuine interest in technology
• Ability to swiftly learn product solutions as well as general industry knowledge
• Resourceful & able to adapt quickly to changing environment