Job Summary
The Strategy and Business Analyst will help build out Empower's analytical capabilities, business planning, and share strategic recommendations and data-based insights for products and programs critical to Empower’s growth, customer acquisition, and customer retention.
- Minimum Qualification : Degree
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
Responsibilities
Build analytical tools: Surface data-based insights through dashboards, automated reporting, and presentations that give both our internal stakeholders information critical to make decisions. Drive improvements to our data analysis infrastructure and processes.
Establish and monitor KPIs: Monitor day-to-day business, conduct data analysis to identify trends, patterns, and insights that inform business decision-making.
Help drive product positioning: Leverage customer data to inform product positioning and optimize our scaling efforts. Lead complex analyses on our products, develop case studies, and design experiments to improve product performance.
Build and maintain key partnerships: Oversee and nurture relationships with key vendors to ensure the consistent delivery of quality service.
Identify opportunities for automation and process improvement, work with the team to set up processes that allow us to keep scaling.
Help set strategic priorities: Partner with different teams to build business cases, refine product pricing, and develop incentive structures for our product.
Lead cross-functional initiatives: Collaborate with cross-functional colleagues in Product, Data Science, Credit, Marketing, Compliance and Engineering.
Wear multiple hats: Embrace the dynamic nature of our team at this exciting stage. Demonstrate versatility by willingly taking on a variety of tasks, contributing to the multifaceted growth of the team and the company.
Requirements:
Motivated by Empower’s mission and determined to create a personable and meaningful experience for our customers
Minimum of 2+ years work experience in business, strategy, operations, management consulting and/or investment banking
Strong analytical abilities and are comfortable defining and measuring goals consistently
Strong customer empathy and experience shaping product direction and execution based on customer needs
A get-it-done mindset; you’re resourceful and happy to be hands on and in the weeds
An interest in addressing complicated and impactful product & business problems
up your sleeves and building complex financial models in Excel or similar tools.
Strong strategic thinking, problem solving, and logical structuring abilities; enjoy rolling up your sleeves and building complex models in Excel or similar tools
Comfort with ambiguity; the ability to independently lay out and test clear hypotheses, and solve problems without well-defined direction
Excellent verbal and written communication skills
A strong plus if you:
Experience in SQL and / or Tableau
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