Branch Manager

The successful candidates will:

• Supervise and manage all branch activities, including customer service, operations, sales, and compliance.
• Develop and execute strategies to grow the branch's deposit base and loan portfolio.
• Monitor and ensure the achievement of branch targets and key performance indicators (KPIs).
• Provide leadership, guidance, and training to branch staff to enhance productivity and morale.
• Build and maintain relationships with customers and the community to foster trust and loyalty.
• Ensure compliance with the bank’s policies, procedures, and regulatory requirements.
• Handle customer issues and complaints promptly, ensuring a high level of customer satisfaction.
• Prepare and present performance reports to senior management.
• Act as the primary representative of the bank in the local community, promoting the bank's brand and services.

Qualifications & Experience:

• A bachelor's degree in Banking, Finance, Business Administration, or a related field.
• A minimum of 5 years of experience in banking, with at least 2 years in a branch managerial or supervisory role.
• Proven track record in business development and customer relationship management.

Skills & Competencies:

• Strong leadership and team management skills.
• Excellent interpersonal and communication skills.
• Proficiency in T24 banking software.
• Sound knowledge of banking operations, policies, and regulations.
• Strong commitment to customer satisfaction and community engagement.
• Ability to analyze financial data and develop actionable insights.
• Strong organizational and problem-solving abilities.
• Results-oriented and proactive.
• High level of integrity and professionalism.
• Ability to work under pressure and meet deadlines.

Mode of Application : 

• Qualified and interested applicants should send their CV and a cover letter detailing their suitability for the role to: jobs@abokobiarearuralbankltd.com by April 30, 2025 using the preferred role as the subject of the mail.
• Only shortlisted candidates will be contacted.

Location: Abokobi, Accra

Salary Range: Attractive
Employment Type: Full-Time