Bartender

Key Responsibilities:

Leadership and Team Management

• Supervise Bartenders and Bar Staff: Assign duties, schedule shifts, and ensure team efficiency.
• Training and Development: Train new bartenders and continuously develop staff skills in mixing drinks, customer service, and product knowledge.
• Conflict Resolution: Handle any staff disputes or issues professionally.

Bar Operations Management

• Stock and Inventory Management: Monitor stock levels, order supplies, and ensure there are no shortages.
• Quality Control: Ensure the consistency and quality of beverages served, adhering to the hotel’s standards.
• Maintenance of Equipment: Ensure bar equipment is in working order and arrange repairs as needed.

Customer Service

• Guest Interaction: Engage with guests to ensure satisfaction and resolve complaints promptly.
• Personalized Service: Offer tailored recommendations for drinks and promote signature cocktails or specials.
• Complaint Resolution: Address and resolve guest concerns diplomatically.

Menu Development and Innovation

• Create Beverage Menus: Design and update the bar menu, including cocktails, mocktails, and wine selections.
• Introduce New Offerings: Innovate and experiment with new recipes or drink trends to attract customers.

Compliance and Safety

• Adhere to Laws: Ensure compliance with local alcohol-serving regulations and health and safety standards.
• Health Standards: Maintain cleanliness and hygiene in the bar area.
• Liquor Licensing: Ensure the bar operates within the scope of its licensing laws.

Financial Management

• Cost Control: Monitor bar expenses, minimize waste, and optimize profit margins.
• Sales Targets: Develop strategies to meet or exceed sales targets.
• Cash Handling: Oversee accurate cash handling and billing procedures.

Event Support

• Coordinate for Events: Work with the events team to manage bar services for weddings, conferences, or other functions.
• Special Promotions: Organize bar-related promotions or themed nights to attract patrons.

Skills and Qualifications

• Proven experience as a bartender or mixologist (preferred).
• Knowledge of a wide range of alcoholic beverages and cocktail recipes.
• Strong customer service and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic math skills for handling cash and processing payments.

Salary Range: Attractive

Employment Type: Full-time

Location: New Achimota