Air Cargo Operations Manager

Responsibilities:

• The role of  Air Cargo Operations Manager can involve anything concerning air transportation.
• Such a person must understand aircraft, IATA, ICAO, and GRA Customs Division rules and regulations.
• He / She must be abreast with Customs regulations and ICUMS software.
• He / She will need to coordinate the administration and operational procedures of the department.
• He / She will need to work in harmony with the heads of other departments of the company.
• He / She will manage a team of operations professionals of data entry and field officers.
• They will be responsible for coordinating logistics services and communicating with different logistics service providers.
• The Head has to ensure that all jobs are done in accordance with company policies and procedures. He / She needs to ensure that clearing and forwarding of cargo are completed to clients’ satisfaction, including meeting cost, schedule and contractual requirements.
• The Head needs to ensure their financial and administrative files comply with the company’s standards.
• They will regularly need to source pricing for rate and quote requests.
• He / She will complete weekly action plans and submit same to management.
• He / She will meet KPI and make sure that that of his/her department is met.
• He / She will report to the General Manager.
• Any other jobs that may be assigned.

Key skills and qualifications of an Air Operations Head:

• First degree in logistics / Supply Chain Management from a good tertiary institution with a minimum of 3 years of working experience.
• Minimum 3 years of practical experience in the customs clearing process at the airport.
• A GRA Customs Division license is a plus.
• Being able to demonstrate strong administrative skills.
• Excellent communication skills both written and verbal as this role requires daily liaison with clients and suppliers.
• Being organized is vital.
• Able to demonstrate good numeric and analysis skills.
• Able to use Microsoft Word, Excel, etc.
• Able to work long hours.
• Able to Travel.
• Minimum age 30 years. 

Location: Accra

Salary Range: Attractive

Employment Type: Full Time