H
3 weeks ago
Job Summary
The ASR focuses on selling service, parts and rental solutions to all existing customers and prospects throughout an assigned territory. This role will serve as the primary customer facing sales representative supporting service-related solutions, targeting compressor systems and any other contracted OEM equipment represented by the Hitachi Air Centers. In addition, the ASR will be responsible for developing new service business at existing customer locations and competitive equipment installations. This role reports to the General Manager and is based locally in the
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 2 years
Job Description/Requirements
Responsibilities:
- Ascertain customer business needs – assess and recommend new service offering(s) or improved service level ideas (VOC initiatives).
- Maintain the highest standards of customer service – strive to meet / exceed customer expectations.
- Utilize Sales Force to support and manage customer activities, quotes, leads, etc.
- Be a key face of Hitachi Air Center locations to our customer; be professional in all interactions, communications, presentations, appearance, etc. with the customer always.
- Prepare all sales and activity reports, presentations, studies, and research as requested.
Education:
- Experience with technical product design; experience in compressed air equipment is a plus – mechanical aptitude.
Professional experience:
- At least 2 years of experience in a technical / solution selling environment, preferably in the use and/or application of compressed air systems.
- Ability to work collaboratively with key stakeholders.
- Excellent oral & written communication skills with the ability to ask the right questions to investigate the best customer solution.
- A positive customer-focused attitude and successful interaction in a dynamic team environment is a must.
- Proficiency with MS Office software, i.e., Word, Excel, PowerPoint, and manufacturing operating systems, etc.
- Experience with SAP and CRM tools is a plus.
- Proven time management, planning and organizational skills.
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